Privacy policy
Plain-English summary of what data we hold and why.
Last updated: 13 May 2026
What we collect
When you enquire or book with us, we collect your name, email address, phone number, and trip preferences. For bookings, we additionally collect passport details (for permits) and emergency contact information.
Why we collect it
- To reply to your enquiry and design an itinerary.
- To process bookings and arrange permits.
- To send you trip updates (you can opt out at any time).
- To meet legal obligations in Nepal.
Who we share it with
We share the minimum necessary data with: the Nepal Department of Immigration (for permits), our payment processor (Stripe), and our email service (Resend). We never sell your data.
How long we keep it
Booking records: 7 years (Nepal accounting requirements). Enquiry data without a booking: 2 years, then deleted.
Your rights
You can ask us to access, correct, or delete your data at any time. Email [email protected] and we'll respond within 30 days.
Cookies
We use essential cookies to keep the site working and privacy-respecting analytics (Plausible) to understand which pages are useful. No third-party advertising trackers.